Terms and Conditions
Please read these terms carefully before using our services
Terms & Conditions
TOP KLAAS SHIPPING JA
Effective Date: 19/04/2026
1. Acceptance of Terms
By using any service provided by TOP KLAAS SHIPPING JA, the customer agrees to be bound by these Terms and Conditions. By proceeding with our services, the customer confirms that they have read, understood, and accepted these Terms in full. Continued use of our services constitutes ongoing acceptance.
2. Scope of Services
TOP KLAAS SHIPPING JA provides courier and logistics services, including but not limited to:
USA to Jamaica / China to Jamaica etc….
Air freight / sea freight
Assisted online shopping and payment services (if applicable)
Warehousing and package handling
Pickup / drop-off / mobile delivery options
Delivery via third-party courier services where applicable
TIOP KLAAS SHIPPING JA reserves the right to modify, suspend, or discontinue any service at its discretion without prior notice.
3. Shipping Schedule
TOP KLAAS SHIPPING JA ships approximately 5 times per week. All shipping schedules are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier schedules, inspections, weather conditions, or other factors beyond our control.
4. Service Areas
TOP KLAAS SHIPPING JA services the following locations:
Montego Bay
Westmoreland
Delivery outside these areas may be facilitated through third-party couriers at the customer’s expense.
5. Responsibility, Risk & Liability
All shipments are transported at the customer’s own risk.
TOP KLAAS SHIPPING JA assumes zero liability for loss, damage, delay, or errors related to shipments.
Responsibility, where applicable, begins when packages reach warehouse / at pickup and ends once the package is handed over to third-party carriers, customs authorities, or delivery partners.
TOP KLAAS SHIPPING JA is not responsible for:
Vendor errors
Incorrect information provided by customers
Packages lost or misdelivered prior to reaching our warehouse
Delays, losses, or damages caused by third parties
6. Packaging & Fragile Items
TOP KLAAS SHIPPING JA is not responsible for damage caused by improper or insufficient packaging by vendors, senders, or customers.
Fragile items including electronics, glass, liquids, cosmetics, or breakable goods are shipped at the owner’s risk, regardless of packaging method.
7. Prohibited & Restricted Items
Customers are responsible for ensuring all items shipped comply with local and international laws.
Prohibited items include, but are not limited to:
Illegal drugs or controlled substances
Firearms, ammunition, or weapons
Explosives, flammable, or hazardous materials
Counterfeit or replica goods
Pornographic or obscene materials
Perishable foods
Live animals
Cash, cheques, or negotiable instruments
Credit cards
Gift cards
Any prohibited item may be confiscated, disposed of, or surrendered to authorities without refund. TOP KLAAS SHIPPING JA assumes no liability for seizures, fines, or penalties.
8. Customs, Duties & Fees
Customers are responsible for all customs declarations, duties, taxes, and government fees.
TOP KLAAS SHIPPING JA assumes no liability for delays, inspections, seizures, or penalties imposed by customs authorities.
9. Assisted Online Shopping Services (if applicable)
For assisted online shopping services:
Full payment must be deposited in advance
Customers must confirm item details before purchase
Payments may be non-refundable once purchase is made
TOP KLAAS SHIPPING JA is not responsible for vendor errors, delays, cancellations, incorrect items, or sizing issues
All refund or exchange matters remain between the customer and the vendor.
10. Payments
Accepted payment methods include:
Bank transfer
Cash
Online payment
All payments must be settled in full before processing. Payments are non-refundable once service or shipment processing begins.
11. Claims & Complaints
All claims must be submitted in writing via email / claim form within 24 hours of notification or receipt.
Supporting documentation such as invoices and photographs may be required.
WhatsApp messages do not constitute official claims.
12. Storage & Uncollected Packages
Packages not collected within seven (7) days of notification may incur storage fees $350 of per day.
Packages uncollected after 30 days may be auctioned, donated, or disposed of to recover storage and administrative costs. Customers remain responsible for all outstanding charges.
13. Cancellations
Cancellations must be requested 24 hours prior to scheduled service where applicable. Cancellation fees may apply. TOP KLAAS SHIPPING JA reserves the right to cancel services at its discretion.
14. Amendments
TOP KLAAS SHIPPING JA reserves the right to update or amend these Terms and Conditions at any time. Changes take effect immediately upon posting.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between TOP KLAAS SHIPPING JA and the customer and supersede all prior agreements or understandings.
TOP KLAAS SHIPPING JA
Effective Date: 19/04/2026
1. Acceptance of Terms
By using any service provided by TOP KLAAS SHIPPING JA, the customer agrees to be bound by these Terms and Conditions. By proceeding with our services, the customer confirms that they have read, understood, and accepted these Terms in full. Continued use of our services constitutes ongoing acceptance.
2. Scope of Services
TOP KLAAS SHIPPING JA provides courier and logistics services, including but not limited to:
USA to Jamaica / China to Jamaica etc….
Air freight / sea freight
Assisted online shopping and payment services (if applicable)
Warehousing and package handling
Pickup / drop-off / mobile delivery options
Delivery via third-party courier services where applicable
TIOP KLAAS SHIPPING JA reserves the right to modify, suspend, or discontinue any service at its discretion without prior notice.
3. Shipping Schedule
TOP KLAAS SHIPPING JA ships approximately 5 times per week. All shipping schedules are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier schedules, inspections, weather conditions, or other factors beyond our control.
4. Service Areas
TOP KLAAS SHIPPING JA services the following locations:
Montego Bay
Westmoreland
Delivery outside these areas may be facilitated through third-party couriers at the customer’s expense.
5. Responsibility, Risk & Liability
All shipments are transported at the customer’s own risk.
TOP KLAAS SHIPPING JA assumes zero liability for loss, damage, delay, or errors related to shipments.
Responsibility, where applicable, begins when packages reach warehouse / at pickup and ends once the package is handed over to third-party carriers, customs authorities, or delivery partners.
TOP KLAAS SHIPPING JA is not responsible for:
Vendor errors
Incorrect information provided by customers
Packages lost or misdelivered prior to reaching our warehouse
Delays, losses, or damages caused by third parties
6. Packaging & Fragile Items
TOP KLAAS SHIPPING JA is not responsible for damage caused by improper or insufficient packaging by vendors, senders, or customers.
Fragile items including electronics, glass, liquids, cosmetics, or breakable goods are shipped at the owner’s risk, regardless of packaging method.
7. Prohibited & Restricted Items
Customers are responsible for ensuring all items shipped comply with local and international laws.
Prohibited items include, but are not limited to:
Illegal drugs or controlled substances
Firearms, ammunition, or weapons
Explosives, flammable, or hazardous materials
Counterfeit or replica goods
Pornographic or obscene materials
Perishable foods
Live animals
Cash, cheques, or negotiable instruments
Credit cards
Gift cards
Any prohibited item may be confiscated, disposed of, or surrendered to authorities without refund. TOP KLAAS SHIPPING JA assumes no liability for seizures, fines, or penalties.
8. Customs, Duties & Fees
Customers are responsible for all customs declarations, duties, taxes, and government fees.
TOP KLAAS SHIPPING JA assumes no liability for delays, inspections, seizures, or penalties imposed by customs authorities.
9. Assisted Online Shopping Services (if applicable)
For assisted online shopping services:
Full payment must be deposited in advance
Customers must confirm item details before purchase
Payments may be non-refundable once purchase is made
TOP KLAAS SHIPPING JA is not responsible for vendor errors, delays, cancellations, incorrect items, or sizing issues
All refund or exchange matters remain between the customer and the vendor.
10. Payments
Accepted payment methods include:
Bank transfer
Cash
Online payment
All payments must be settled in full before processing. Payments are non-refundable once service or shipment processing begins.
11. Claims & Complaints
All claims must be submitted in writing via email / claim form within 24 hours of notification or receipt.
Supporting documentation such as invoices and photographs may be required.
WhatsApp messages do not constitute official claims.
12. Storage & Uncollected Packages
Packages not collected within seven (7) days of notification may incur storage fees $350 of per day.
Packages uncollected after 30 days may be auctioned, donated, or disposed of to recover storage and administrative costs. Customers remain responsible for all outstanding charges.
13. Cancellations
Cancellations must be requested 24 hours prior to scheduled service where applicable. Cancellation fees may apply. TOP KLAAS SHIPPING JA reserves the right to cancel services at its discretion.
14. Amendments
TOP KLAAS SHIPPING JA reserves the right to update or amend these Terms and Conditions at any time. Changes take effect immediately upon posting.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between TOP KLAAS SHIPPING JA and the customer and supersede all prior agreements or understandings.